Can notices be sent by SMS?

No. The channels are email to the member and a notice inside the platform, plus the center's noticeboard. Sporttia does not send text messages.

Can I notify only the people who play one sport?

Yes. The system groups members by what they book, so you can write only to the people who play padel, without maintaining that list by hand.

Do messages take attachments?

Yes. An announcement can carry the document that backs it up: a notice of building work, a set of rules or the season calendar.

Why does a member say they are not getting the emails?

It depends on two conditions and one failing is enough: that the operation is among those that generate a notice, and that the member has communications switched on in their profile. Two emails are the exception and always go out: account activation and password recovery.

Can I choose which operations trigger a notice?

No: the list of operations that generate a notice is defined by Sporttia. The center's notifications screen is informative and marks which ones send an email.

Insight & comms

Communicating with your members

Notify one person, a group or the whole center, by email and in the app. Without WhatsApp groups running off reception's personal phone.

Book a demo See everything it does

Messaging › New message

Email body

The pool will be closed on Monday 31 August for maintenance. Bookings for that day will be refunded to your wallet.

Send to the whole center

+ Member—

+ Group—

+ Attachmentbuilding-works-notice.pdf

SendCancelClear all

A notice to the whole center, in a minute. Sporttia's interface, with sample data.

Without going near your front desk

What your members sort out on their own

3: recipients: the whole center, a group or one person
0: personal reception numbers in WhatsApp groups

Write to the center from the app and get a reply.
Read the noticeboard and comment.
Get email confirmation of their bookings and payments.

What usually happens

Notices on the door that only the people already there ever see.
WhatsApp groups running off the personal number of whoever is on reception.
Announcements that have to be emailed by copying addresses by hand.
Members who say they never got the confirmation of their booking.
No way to notify only the people who play padel.

The notice reaches whoever it has to reach

To the whole center, or only to some: The pool closure goes to everyone; the academy's timetable change, only to those parents. Without copying addresses by hand.
Only to the people who play padel: The system groups members by what they book, so you can announce the tournament only to the people it interests.
With the document attached: The notice of building work, the rules or the season calendar travel with the message, not behind a link nobody opens.

The routine sends itself

Confirmations are not written: Every booking, every payment and every enrollment generates its notice to the member without anyone drafting anything.
And you get told what is happening: When a long process finishes or something needs attention, the notice appears in your panel immediately, without reloading.
With your center's branding: Emails can go out on your own template rather than the generic one, so members recognize who is writing to them.

A noticeboard for what is genuinely public

The center's wall: You post and members comment. It works for the tournament, the change of season or the photo of the winning team.
And the headline on your public page: What anyone looking your center up has to see first, without it being a notice to anybody.

Verificado en la aplicación

You find out it has finished, without watching

Closing a facility is an operation that can affect hundreds of hours, so it runs in the background. During the product audit:

	Before	After
The panel	No notices	A notice that appeared without reloading the page
The text	—	«Closure Pitch maintenance completed successfully»
The court grid	Court bookable	Court out of service, with the reason

You launch it, carry on serving people at the desk, and the system tells you when it is done. It is what makes an operation touching hundreds of records usable at all.

The detail, if you need itTables, conditions and hardware. The things you check before deciding.

What you should know

There is no SMS. The channels are email to the member and a notice inside the platform.
Which operations generate an automatic notice is defined by Sporttia; it is not a list the center edits.
The email template carrying your center's branding is set up by the Sporttia team.

Frequently asked questions

Can notices be sent by SMS?: No. The channels are email to the member and a notice inside the platform, plus the center's noticeboard. Sporttia does not send text messages.
Can I notify only the people who play one sport?: Yes. The system groups members by what they book, so you can write only to the people who play padel, without maintaining that list by hand.
Do messages take attachments?: Yes. An announcement can carry the document that backs it up: a notice of building work, a set of rules or the season calendar.
Why does a member say they are not getting the emails?: It depends on two conditions and one failing is enough: that the operation is among those that generate a notice, and that the member has communications switched on in their profile. Two emails are the exception and always go out: account activation and password recovery.
Can I choose which operations trigger a notice?: No: the list of operations that generate a notice is defined by Sporttia. The center's notifications screen is informative and marks which ones send an email.

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Twenty minutes with your real member groups, to see who gets told what.

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